These Terms and Conditions apply to all ticket purchases for Peace Proms and any other event organised by the Cross Border Orchestra of Ireland (CBOI). By purchasing a ticket, you agree to the following:

1. Refunds and Exchanges

– Refunds will only be issued if a performance is cancelled.
– Refunds are not available under any other circumstances.
– Tickets may be exchanged at the discretion of the Box Office Manager.
– The CBOI cannot accept liability for unused tickets due to circumstances beyond our control, including but not limited to extreme weather conditions or travel disruption.

2. Ticket Validity and Admission

– Every member of the audience, including children over 2 years, must hold a valid ticket.
– Children under 2 years may be issued with a “Babes in Arms” ticket and must sit on the lap of a parent or guardian.
– All children under 14 years must be accompanied by an adult at all times.
– Anyone deemed disruptive to the audience or performers may be asked to leave the auditorium without refund.
– Tickets not presented 15 minutes after the concert start time may be considered “no shows” and may be resold.
– Efforts will be made to admit latecomers at a suitable break in the performance, but admission cannot be guaranteed.

3. Ticket Conditions

– Tickets are issued subject to these Terms and Conditions of the CBOI.
– By purchasing a ticket, you agree to the terms of the CBOI Purchase Policy.
– Please check your tickets carefully as errors cannot always be corrected after purchase.
– Tickets may not be resold for more than their face value.
– You are responsible for the care and safekeeping of your tickets once purchased.

4. Safety and Conduct

– The CBOI reserves the right to refuse admission or remove any person from the venue for reasons including:
  • Public safety concerns
  • Unacceptable behaviour likely to cause damage, nuisance, or injury
  • Any breach of these Terms and Conditions
– The CBOI will not be liable for any loss, injury, or damage to persons or property, however caused.

5. Programme and Event Changes

– The CBOI reserves the right to make reasonable alterations to the programme, staging, or seating without prior notice and without refund or exchange, unless such changes make the event materially different from what the average consumer would reasonably expect at the time of purchase.

6. Service Charges

– Service charges or booking fees may apply to ticket purchases.